Labour Ministry develops 20 services as part of digital transformation plan

Manama, The Ministry of Labour has developed 20 services as part of its efforts to enhance services for all citizens and residents in Bahrain. This comes in line with the comprehensive development process, led by His Majesty King Hamad bin Isa Al Khalifa, and the the directives of HRH the Crown Prince and Prime Minister to develop 500 services across 24 government entities. Jameel bin Mohammed Ali Humaidan, the Minister of Labour, said that the ministry has enhanced various services to simplify procedures, reduce documentation by 50%, and decrease service completion time by 25%, with many services now fully digital. Key developments include digitising the "Foras" (Opportunities) Programme, reducing the completion time from four days to one, and upgrading three services in the Employment Directorate: job vacancy listings, issuing certificates for persons with disabilities, and Bahrainisation certificates. In the Directorate of Professional Institutes Affairs, eight services were digitised, including renew ing private training institution licences, licensing training programmes, and licensing administrative and technical staff and trainers, both Bahraini and foreign. In the Directorate of Inspection and Occupational Safety, two services were developed: resolving labour complaints and notifying the ministry of workforce reductions. Two services in Labour Relations were also enhanced: approving trade union leave requests and resolving collective disputes. In the Unemployment Support Services, four services were improved, including tracking unemployment benefit records, responding to inquiries, addressing grievances, and registering compensation claims for dismissed workers, all fully digitised. These improvements align with the government's commitment to enhancing service quality and efficiency. Source: Bahrain News Agency