Seoul:The Sultanate of Oman, represented by the Ministry of Health, has received an honorary commendation certificate in the Excellence in Leadership and Management Award at the 2026 International Hospital Federation (IHF) Awards.
According to Oman News Agency, this recognition was awarded for the Ministry's "Patient Experience" project during the 49th World Hospital Congress in Seoul. The commendation acknowledges the Ministry's efforts to improve patient experience and health service quality in Oman. Dr. Abeer Abdullah Al Maamari, Head of the Patient Experience Project Team, accepted the certificate.
The awards committee evaluated over 750 entries from 38 countries across 8 categories, judged by 62 international experts. This highlights the national efforts in enhancing healthcare quality. Dr. Al Maamari emphasized that the Patient Experience project involves patients and their families as partners in healthcare planning and evaluation, aligning services with their needs.
The project has shifted Oman's healthcare approach from service provision to focusing on patient experience as a core development element. It emphasizes continuous improvement and innovation within health institutions. The recognition from the International Hospital Federation underscores the importance of institutional impact and tangible results in leadership and management.
Dr. Al Maamari noted that the Omani experience in patient care is gaining international recognition, elevating Oman's standing in global health forums. The certificate not only holds moral significance but also represents a commitment to human-centered care and patient partnership as key standards for healthcare quality.
Investing in patient experience is viewed as a strategic choice for building a sustainable health system in Oman, aligning with global best practices and fostering development in the health sector. This achievement enhances Oman's international presence and reaffirms the Ministry of Health's dedication to global healthcare standards.
